PRIVACY POLICY AND TERMS AND CONDITIONS OF SITE USAGE
Privacy
The Hundred Mile Home trading as The Quiet Creatives Academy (“The Business”, “we”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy governs your access to and use of thequietcreativesacademy.com, including any content, functionality and services offered on or through thequietcreativesacademy.com (the “Website”), whether as a guest or a registered user.
When accessing the Website, the Business will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.
Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.
CHILDREN UNDER THE AGE OF 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.
If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected]
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INFORMATION WE COLLECT ABOUT YOU
When you access the Website, the Business will learn certain information about you during your visit.
Information You Provide To Us. The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Website.
We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.
Information We Collect Through Automatic Data Collection Technology. As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.
USE OF COOKIES AND PIXELS
Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
The Business reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Business reserves the right to use these pixels in compliance with the policies of the various social media sites.​
THIRD PARTY USE OF COOKIES
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
EMAIL INFORMATION
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.
EMAIL POLICIES
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.
We will maintain the information you send via e-mail in accordance with applicable federal law.
In compliance with the CAN-SPAM Act, all e-mails sent from our organisation will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.
Our emails provide users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.
Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.
HOW AND WHY WE COLLECT INFORMATION
The Business collects your information in order to record and support your participation in the activities you select. If you register to download a book or resources, sign up for our newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.
If you are outside the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Business on this Website, we will automatically enrol ​you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to support@thequietcreativesacademy.com requesting to unsubscribe from future emails.
If you are in the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Business on this Website, we will only enrol ​you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to support@thequietcreativesacademy.com requesting to unsubscribe from future emails.
HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?
We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Business, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.
From time-to-time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.
From time-to-time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.
DISCLOSURE OF YOUR INFORMATION
As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.
We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.
We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Business.
We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of the Business’s asserts and/or business.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.
HOW DO WE PROTECT YOUR INFORMATION AND SECURE INFORMATION TRANSMISSIONS?
We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.

Email is not recognised as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.
The Business may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, the Business uses software programs to monitor network traffic to identify unauthorised attempts to upload or change information, or otherwise cause damage.
POLICY CHANGES
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
VISITORS’ GDPR RIGHTS
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:
We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Business decides that the value in retaining the data is outweighed by the costs of retaining it.
You have the right to request access to your data that the Business stores and the rights to either rectify or erase your personal data.
You have the right to seek restrictions on the processing of your data.
You have the right to object to the processing of your data and the right to the portability of your data.
To the extent that you provided consent to the Business’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
Terms & Conditions
The following Terms of Use are entered into by and between You and The Hundred Mile Home trading as The Quiet Creatives Academy (“The Business”, “we”, or “us”).
The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these “Terms of Use”), govern your access to and use of thequietcreativesacademy.com, including any content, functionality and services offered on or through thequietcreativesacademy.com (the “Website”), whether as a guest or a registered user.
Please read the Terms of Use carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Use including the agreements incorporated by reference herein, you must not access or use the Website.
This Website is offered and available to users who are 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Business and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.
CHANGES TO THE TERMS OF USE
We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.
PRIVACY
Your use of the Website is also subject to the Business’s Privacy Policy. Please review our Privacy Policy, which also governs the Website and informs users of our data collection practices. Your agreement to the Privacy Policy is hereby incorporated into these Terms of Use.
DISCLAIMER
Your use of the Website is also subject to the Business’s Disclaimer. Please review our Disclaimer, which also governs the Website and informs users of various limitations regarding the information provided on the Website. Your agreement to the Disclaimer is hereby incorporated into these Terms of Use.
ACCESSING THE WEBSITE AND ACCOUNT SECURITY
We reserve the right to withdraw or amend this Website and any service or material we provide on the Website in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.
To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website and any resources downloaded from the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your user name, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.
NO UNLAWFUL OR PROHIBITED USE AND INTELLECTUAL PROPERTY
You are granted a non-exclusive, non-transferable, revocable license to access and use the Website and the resources available for download from the Website strictly in accordance with these Terms of Use.
As a condition of your use of the Website, you warrant to the Business that you will not use the Website or any of the resources available for download from the Website for any purpose that is unlawful or prohibited by these Terms. You may not use the Website or any of the resources available for download from the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Website, is the property of the Business or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Website or any of the resources available for download from the Website.
The Business content is not for resale. Your use of the Website or any of the resources available for download from the Website does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use, and will make no other use of the content without the express written permission of the Business and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of the Business or our licensors except as expressly authorized by these Terms.
The Business name, the Business logo, the Business slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Business or its affiliates or licensors. You must not use such marks without the prior written permission of the Business. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.
FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY
As set forth more fully in the Disclaimer, the information contained on this Website and the resources available for download through this Website are for educational and informational purposes only. ​ The information contained on this Website and the resources available for download through this Website is not intended as, and shall not be understood or construed as legal, financial, tax, medical, health, or any other professional advice.
ACCURACY AND PERSONAL RESPONSIBILITY
As set forth more fully in the Disclaimer, we have done our best to ensure that the information provided on this Website and the resources available for download are accurate and provide valuable information, but we cannot guarantee the accuracy of the information. Neither the Business nor any of its owners or employees shall be held liable or responsible for any errors or omissions on this Website or for any damage you may suffer as a result of failing to seek competent advice from a professional who is familiar with your situation.
By using this Website, you accept personal responsibility for the results of your actions. You agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available on this Website or the resources available for download from this Website. You agree to use judgment and conduct due diligence before taking any actions or implementing any plans or policy suggested or recommended on this Website.
NO GUARANTEES AS TO RESULTS
As set forth more fully in the Disclaimer, you agree that the Business has not made any guarantees about the results of taking any action, whether recommended on this Website or not. The Business provides educational and informational resources that are intended to help users of this Website succeed. You nevertheless recognize that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of the Business.
You also recognize that prior results do not guarantee a similar outcome. Thus, the results obtained by others – whether clients of the Business or otherwise – applying the principles set out in this Website are no guarantee that you or any other person or entity will be able to obtain similar results.
EMAIL AND OTHER ELECTRONIC COMMUNICATIONS
Visiting the Website or sending emails to the Business constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Website, satisfy any legal requirement that such communications be in writing.
We would be pleased to communicate with you by e-mail, and there are various places on this Website that provide you the ability to send an electronic communication to the Business. Any such email or other electronic communication, however, does not create a business relationship or any contractual relationship. As set forth more fully in our Privacy Policy, we will take reasonable steps to ensure that any communications remain confidential, but we cannot guarantee the security of such communications and cannot guarantee that we would not be required to disclose such communications as a result of a court order.
USE OF COMMUNICATION SERVICES
The Website may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, blog comment sections and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
The Business has no obligation to monitor the Communication Services. However, the Business reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. The Business reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
The Business reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in the Business’s sole discretion.
Always use caution when giving out any personally identifying information about yourself in any Communication Service. The Business does not control or endorse the content, messages or information found in any Communication Service and, therefore, the Business specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized the Business spokespersons, and their views do not necessarily reflect those of the Business.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
MATERIALS PROVIDED TO THE WEBSITE
The Business does not claim ownership of the materials you provide to the Website (including feedback and suggestions) or post, upload, input or submit to any Website or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing, or submitting your Submission you are granting the Business, our affiliated companies, and necessary sub-licensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. The Business is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in the Business’s sole discretion.
By posting, uploading, inputting, providing, or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
LINKS TO THIRD PARTY WEBSITES AND SERVICES
The Website may contain links to other Websites (“Linked Websites”). The Linked Websites are not under the control of the Business and the Business is not responsible for the contents of any Linked Website, including without limitation any link contained in a Linked Website, or any changes or updates to a Linked Website. The Business is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by the Business of the Website or any association with its operators.
Certain services made available via the Website are delivered by third-party Websites and organizations. By using any product, service, or functionality originating from the Website, you hereby acknowledge and consent that the Business may share such information and data with any third party with whom the Business has a contractual relationship to provide the requested product, service or functionality on behalf of the Website’s users and customers.
USE OF PAID COURSES, PROGRAMS, AND ASSOCIATED MATERIAL
The Business from time-to-time provides various courses, programs, and associated material for sale on this Website. The Business grants you a limited, personal, non-exclusive, non-transferable license to use our courses, programs, and associated material (collectively the “Courses”) for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Courses in any manner.
By ordering or participating in Courses, you agree that the Courses you purchase or download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of the Business.
By ordering or participating in Courses, you further agree that you shall not create any derivative work based upon the Courses and you shall not offer any competing products or services based upon any information contained in the Courses.
USE OF FREE DOWNLOADABLE CONTENT
The Business provides various resources on this Website, which users may access by providing an e-mail address. The Business grants you a limited, personal, non-exclusive, non-transferable license to use our resources provided in exchange for an email address (the “Freebie Content”) for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Freebie Content in any manner.
By downloading the Freebie Content, you agree that the Freebie Content you download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of the Business.
By downloading the Freebie Content, you further agree that you shall not create any derivative work based upon the Freebie Content and you shall not offer any competing products or services based upon any information contained in the Freebie Content.
GUESTS
The Business may, from time to time, provide information from a third party in the form of a podcast guest interview, interview on other platform, guest blog post, or other medium. The Business does not control the information provided by such third-party guests, is not responsible for investigating the truth of any information provided, and cannot guarantee the veracity of any statements made by such guests.
Individuals who agree to appear as guests on any podcast offered by the Business agree to transfer all intellectual property rights they may have in any such interviews to the Business and further provide a license to any rights they are unable to assign.
CANCELLATION / REFUND POLICIES
We want you to be satisfied with your purchase but we also want you to give your best effort to apply all of the strategies in the program(s). You must also demonstrate that you have attempted to implement the program without success. To meet this requirement, you must submit the work outlined in the terms and conditions for the program you are requesting a cancellation/refund for.
Upon determining that you are entitled to a cancellation/refund pursuant to this policy, the Business will promptly issue an instruction to its payment processor to issue the refund. The Business does not control its payment processor and will not be able to expedite any refunds.
If you receive a refund of any purchase through the terms and conditions, that shall immediately terminate any and all licenses granted you to use the material provided to you under these Terms of Use or any other agreement. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.
NO WARRANTIES
The Business makes no warranties regarding the performance or operation of this website. The Business further makes no representations or warranties of any kind, express or implied, as to the information, contents, materials, documents, programs, products, books, or services included on or through this website. To the fullest extent permissible under the law, the Business disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.
LIMITATION OF LIABILITY
You agree to absolve the Business of any and all liability or loss that you or any person or entity associated with you may suffer or incur as a result of use of the information contained on this website and/or the resources you may download from this website. You agree that the Business shall not be liable to you for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for use of this website.
The information, software, products, and services included in or available through the website may include inaccuracies or typographical errors. Changes are periodically added to the information herein. The Business and/or its suppliers may make improvements and/or changes in the website at any time.
The Business and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the website for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided “as is” without warranty or condition of any kind. The Business and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.
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To the maximum extent permitted by applicable law, in no event shall the Business and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the website, with the delay or inability to use the website or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise, even if the Business or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of the liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the website, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the website.
ARBITRATION
You hereby expressly waive any and all claims you may have, now or in the future, arising out of or relating to this Website, the Business, any and all contracts you enter into with the Business, and any and all of the Business’s products and services.
To the extent that you attempt to assert any such claim, you hereby expressly agree to present such claim only through binding arbitration to occur in South Australia, Australia. You further agree to and do hereby waive any right to class arbitration and agree, instead, to conduct an arbitration related solely to any individual claims you and/or any entity related to you asserts against the Business. To the fullest extent permissible by law, you further agree that you shall be responsible for all costs associated with initiating the arbitration and for the administration of the arbitration.
INTERNATIONAL USERS
The Service is controlled, operated and administered by the Business from our offices within Australia. If you access the Service from a location outside Australia, you are responsible for compliance with all local laws. You agree that you will not use the Business Content accessed through the Website in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless the Business, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Website or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Business reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Business in asserting any available defenses.
TERMINATION AND ACCESS RESTRICTION
The Business reserves the right, in its sole discretion, to terminate your access to the Website and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, and you hereby consent to resolve any and all disputes arising under or related to this Website or the Terms of Use pursuant to the Arbitration Clause above. Use of the Website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
NO JOINT VENTURE OR OTHER RELATIONSHIP​
You agree that no joint venture, partnership, employment, or agency relationship exists between you and the Business as a result of this agreement or use of the Website. The Business’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of the Business’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Website or information provided to or gathered by the Business with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
ENTIRE AGREEMENT​
Unless otherwise specified herein, this agreement, along with the Privacy Policy and Disclaimer and The Quiet Creatives Academy Membership Terms and Conditions, constitutes the entire agreement between the user and the Business with respect to the Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and the Business with respect to the Website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
CHANGES TO TERMS
The Business reserves the right, in its sole discretion, to change the Terms under which the Website is offered. The most current version of the Terms will supersede all previous versions. The Business encourages you to periodically review the Terms to stay informed of our updates.
CONTACT US
The Quiet Creatives Academy
PO Box 257
Auburn
South Australia 5451
 Email: [email protected]
Last updated 6 December 2025
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The Quiet Creatives Academy Membership Terms and Conditions
Hey there lovely,
these are the Membership Terms and Conditions which govern your access to and interaction with the online membership known as The Quiet Creatives Academy Membership provided by The Hundred Mile Home trading as The Quiet Creatives Academy (“The Business”, “we”, or “us”).
Please read these terms and conditions carefully, as they can only be waived or varied in writing. By proceeding to sign up with us as a member, you’re indicating to us that you’ve read, understood and agreed to enter into a binding agreement with us on these terms and conditions. If you have any questions or concerns about our terms and conditions or the Membership, please don’t hesitate to get in touch with us.
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WHAT’S INCLUDED
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Membership Inclusions
Membership includes 12 months access to The Quiet Creatives Academy Membership Community Portal, Templates, Resources, Live Calls + Past Content. After your initial 12 month commitment, you will be offered the option to continue on a 6 monthly basis – or opt out.
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Content May Change
You understand and agree that the content we make available in The Quiet Creatives Academy Membership may change from time to time as per our absolute discretion. A reasonable change in content alone is not a valid reason for termination.
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OTHER TERMS AND CONDITIONS
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These terms and conditions do not apply to any offline, in-person or other membership, packages or goods we sell or make available to you outside of the Membership – please see alternative terms for these offerings. Any breach by you of any other agreement you have with us will amount to a breach of this agreement.
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PRICING AND PAYMENTS
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eCommerce
While we take every care to make sure our online presence is accurate and up to date, we’re only human and from time to time, mistakes may occur (for example, a pricing error or inclusions error).
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Please note that when you submit an order or application to join our Membership, no agreement is formed until we process and accept your order or application and send you a confirmation. If there’s been an error leading to your order (such as a pricing or availability error), we may choose not to complete the order, but we’ll be sure to contact you to discuss your options (for example, placing an order at the correct price, or delaying your order).
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Payment
You agree to pay us the membership fee for The Quiet Creatives Academy Membership listed on our sales + checkout page at the time of purchase (subject of course to the proviso above, in the case of accidental errors and omissions). Membership fees will be charged at once during the initial sign-up price, or, if selecting the monthly payment plan, across monthly instalments. Prices are listed in Australian dollars (AUD) unless otherwise stated.
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We currently accept payment via Stripe. We may offer other ways to pay from time to time, such as through other third-party payment gateways or processors or electronic funds transfer into our nominated bank account. You agree to pay any third-party merchant fees or charges as notified at the time of payment.
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In making a payment, you warrant to us that you’ve read and agreed to the terms of any other third-party payment gateway or processor we use from time to time, which are available on their websites. You understand that these payment facilities are provided by third parties and are made available to you for convenience only. We will not be held responsible for any issues, loss or damage arising from the use of those facilities. If you have an issue with a third-party provider, please contact them directly.
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Failure to Make Payment
If you fail to make a scheduled payment, or if any such payment is returned or denied for any reason, we may terminate this Agreement or suspend or cancel your access to the Membership, at our absolute discretion, unless or until payment is received. You also agree to indemnify us from and against all costs incurred by us in pursuing overdue amounts, including payment processing charges, legal costs on a full indemnity basis and collection agency costs which we may become liable to pay.
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Discounts + Sales
We may offer discounts from time to time. Please note that discounts are not available in conjunction with any other offer (for example, if we have two promotions on offer at the same time, you can only apply one discount to a purchase, not both).
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Discounts + Sales are available for the stated time, or else for a period of seven (7) days from the date that the offer was first made (whichever occurs first).
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We reserve the right to revoke any discount offer at any time without notice.
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Refund Policy
We handle refunds in accordance with Australian Consumer Law. We are not required to provide a refund if you change your mind about your digital purchase. To submit a claim under the ACL, please email us as per above Terms and Conditions.
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If you feel there are extenuating circumstances that prevent you from undertaking your course, program, membership, or paying your instalments – fees may be placed on hold or cancelled as per the following:
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A full refund is permitted if the enrolment is canceled prior to the commencement date and if access to resources has not been provided yet.
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No refund will be provided if you have accessed & viewed the course content.
A membership or program may be paused for a period of time until a specified date.
Fees are non-transferable to other students.
These circumstances will be assessed on a case-by-case situation.
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ACCESS AND CONDUCT
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Access + Enrolment
Membership/Course duration is effective from the date access to materials is granted.
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For a live program, membership or course, once we’ve received your payment and confirmed your order, you’ll receive an email with your login details and instructions to access the inclusions within 24-48hrs.
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You will have access in accordance with your inclusions, unless or until your access is terminated, suspended or altered in accordance with these terms and conditions.
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If you have any technical problems accessing your Membership inclusions, please contact us for assistance via email.
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Conduct
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If your Membership includes access to any interactive platform, you must not post any comment or content that is defamatory, offensive or otherwise inappropriate, or which might bring Ilona Glastonbury, The Hundred Mile Home trading as The Quiet Creatives Academy or The Quiet Creatives Academy Membership into disrepute. You must not use our Membership to harass, threaten or menace any person or send unsolicited messages.
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You must not do anything that is unlawful, commit any breach of another person’s privacy or any other legal rights or interfere with any user. You must not tamper with our website or any Membership content or inclusions (eg by transmitting viruses or other programs).
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You warrant that all information that you submit to us is true and correct, to the best of your knowledge and information, and that you are the rightful owner of all intellectual property rights in such information.
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In addition to other rights we have if you breach this clause, we may, in our absolute discretion, delete or modify content you post, or fully or partially, temporarily or partially restrict your ability to interact on or in platforms that form part of the Membership or program inclusions.
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Confidentiality
You agree to keep all confidential information accessed by you as part of the Membership strictly confidential. For the purposes of this clause, confidential information means any information concerning our or another member’s business, finances, technology or affairs which is not in the public domain (other than by a breach of this clause).
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INTELLECTUAL PROPERTY
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Intellectual Property Ownership
All content in the Membership is subject to copyright and is protected by copyright under the laws of Australia and through international treaties. Unless we say otherwise, all rights (including copyright) in the Membership and our website (including text, graphics, logos, button icons, video images, audio clips, code, scripts, design elements and interactive features) are owned or controlled by The Hundred Mile Home trading as The Quiet Creatives Academy.
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The Hundred Mile Home trading as The Quiet Creatives Academy strive to keep any information that we have about you secure and ensure that anyone who has access to information about you does not make any unauthorised use, modification, reproduction, or disclosure of that information. If you opt into our mailing list, purchase any digital products, offers or programs, we will send you a regular newsletter.
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Unless otherwise agreed in writing, you agree to transfer all intellectual property rights in any works you deliver to us through your participation in The Marketing Club or engagement with our content (such as comments, posts, questions, videos and the like) to us. If you send us praise or recognition, we may use this in our marketing materials and on our website, unless you ask us not to in writing. All such rights immediately become our property on delivery or transmission to us.
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You acknowledge and agree that all intellectual property rights owned by us or to which we are entitled before and after this agreement with you is formed will remain our sole property and that nothing in this agreement transfers any ownership in any intellectual property rights in any Membership content to you.
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Intellectual Property Licence
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As part of our Membership, we grant you a worldwide, non-exclusive, royalty-free, revocable license to:
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Access all Membership content and associated intellectual property in accordance with these terms, and
Copy and store the online content in your device’s cache memory for personal and non-commercial use.
We don’t grant you any other rights whatsoever in relation to any Membership content. Specifically, you are prohibited from:
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Re-using the Membership content for commercial use; and
Sharing the content with any other person (including by sharing access details), whether or not for commercial purposes.
We can revoke the license given by this clause immediately and without notice if you use our content other than strictly in accordance with this license.
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This license is revoked automatically on cancellation of your Membership or termination of this agreement becoming effective.
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DISCLAIMERS, EXCLUSIONS AND LIMITATIONS OF LIABILITY
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General Content Disclaimer
All Membership content (including any information, recommendations, resources, instruction or assistance we give you) is provided for educational purposes only. Where we have developed the content, we have done so by applying our knowledge, experience, qualifications and expertise – believing it to be accurate and up-to-date at the time, but we don’t give any warranty of accuracy, appropriateness or reliability. We make the Membership content available to you, however it is up to you to decide if, how and when to apply anything you learn to your own circumstances.
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Any recommendations or instructions are general in nature and are not intended to constitute or substitute for legal, or financial business advice. You should seek appropriate professional advice suitable for your personal circumstances if necessary.
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Member Content Disclaimer
As our Membership involves member interaction and contributions, other members may contribute content (such as text, videos or links to external resources) from time to time. You understand and acknowledge that we do not endorse, approve or verify member-contributed content and you should not rely on the content in any way.
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No Reliance
The Hundred Mile Home trading as The Quiet Creatives Academy do not accept any liability or responsibility (including liability for negligence) for any loss suffered because of your or any other person’s reliance on content accessed via our Membership, Programs, or e-courses unless otherwise required by law.
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Exclusion of Warranties and Guarantees
We make the Membership available to you, however you use the Membership (including all content and interactive features) at your own risk. Everything in the Membership is provided “as is” and “as available” – we don’t make any representations or warranties of any kind. We make no guarantees as to results or success which may be achieved as a result of participating in the Membership or engaging with Membership content.
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Nothing in these terms excludes any right, guarantee or warranty you’re entitled to by law, including any guarantee that cannot be excluded under the Australian Consumer Law, which forms Schedule 2 to the Competition and Consumer Act 2010 (Cth) (ACL), however we do exclude all other guarantees, conditions and warranties to the maximum extent permitted by law.
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Limitation of Liability
Our liability to you arising out of these terms and conditions, The Quiet Creatives Academy Membership, or other digital programs or offerings, will be limited to the maximum extent permitted by law and as set out in this clause.
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To the maximum extent permitted by law, we exclude all liability to you, however arising (except for liability arising out of our failure to comply with a consumer guarantee set out in Part 3-2 of the ACL, where applicable), including by negligence.Â
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If we are liable to you for a failure to comply with a consumer guarantee set out in Part 3-2 of the ACL and the Membership inclusions are not of a kind ordinarily acquired for personal, domestic or household use or consumption, our liability to you for that failure is limited under section 64A of the ACL to (at our option) providing the goods or services again or the cost of providing the goods or services again.
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We won’t be liable for any consequential loss or damage or other indirect loss or damage including loss of business profits or repetitional damage, except where we are unable to limit or exclude such loss under the ACL (for example, if we are unable to exclude or limit liability for consequential loss arising out of a breach of an applicable consumer guarantee).
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If we are not otherwise able to exclude or limit our liability to you as set out above, then our liability to you (except for liability arising out of our failure to comply with a consumer guarantee set out in Part 3-2 of the ACL, if applicable) will be limited to the amounts paid by you to us for access to the Membership in the 12-months prior to the claim event occurring.
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CHANGES
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Variations
We may make variations to these terms and conditions at any time by updating this document and giving notice to you in writing. The variations will take effect 14 days after the date of posting, unless otherwise specified in the notice. Your continued access and use of the Membership will indicate your acceptance of the variations.
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Term
This agreement will commence once your order is confirmed by us and will last for the Membership period as set out in your Membership inclusions.
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Membership Renewal
This agreement will commence once your order is confirmed by us, will last for the Membership period as set out in your Membership inclusions and will renew for 6-months on the 12-month anniversary. You will receive an email reminder about your upcoming re-commitment 30 days prior to your membership renewal, and your fees for the new period will reflect your original intake price unless otherwise cancelled. If you do not wish to renew your Membership, you can opt out prior to renewal by giving us minimum 7 days notice in writing.
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Minimum Commitment
If a minimum term or minimum commitment is specified in the Membership inclusions, then you cannot cancel your Membership, transfer your Membership, change your Membership level or terminate this agreement with us without extenuating cause prior to the expiration of the minimum commitment term.
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Cancellation Procedure
You can cancel your membership with us by giving us at least 7 days written notice (after 12 Months commitment) prior to the upcoming renewal date for your membership. Notice can only be given by emailing us. If we do not receive your cancellation request with sufficient notice, you agree that your usual membership fee will be charged on the ordinary payment due date and the cancellation request will be processed in time for the following payment due date. You will continue to have access to the inclusions during the notice period and access will be revoked on the date that the notice becomes effective.
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Transfer Policy
This agreement is personal to you and we do not permit transfers to other persons. You are not permitted to assign your rights and obligations under this agreement to any other person or business.
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ENDING THIS AGREEMENT
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Termination by us for your breach
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We may terminate this Agreement on written notice if you commit a material breach of these terms and conditions and:
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It is not possible to rectify the breach; or
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You fail to remedy the breach within 30 days of us requiring you to remedy in writing.
For the purposes of this clause, a material breach includes (but is not limited to):
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You failing to make a payment as provided in these terms and conditions;
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You infringing our intellectual property rights; and
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You breaching (or threatening to breach) any of the Conduct, Confidentiality or Intellectual Property Licence clauses of this agreement.
We will not provide any refund, credit or other compensation if we terminate this agreement due to your breach.
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Termination by us for convenience
We may terminate this Agreement at any time in our sole discretion, without liability, with 30 days written notice to you.
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Termination by you for convenience
You may terminate this Agreement by cancelling your Membership in accordance with the Cancellation Procedure section of these terms and conditions.
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Termination due to Event of Default
We may terminate this Agreement immediately, by giving notice in writing to you if there is an Event of Default.
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For the purposes of this clause, Event of Default means the occurrence of any of the following events:
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your death;
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your being declared a bankrupt;
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an order being made for you to be wound up in insolvency.
Consequences of Termination
All disclaimers, exclusions and limitations of liability will survive termination. Any accrued rights or remedies to which either party is entitled will not be affected.
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DEALING WITH ISSUES
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Force Majeure
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The Hundred Mile Home trading as The Quiet Creatives Academy will not be liable for any loss caused by any failure to observe these terms and conditions, where such failure is occasioned by causes beyond its reasonable control including, but not limited to, by fire, flood, other extreme weather event or natural disaster, riot, strike, act of war, terrorist attack, nuclear event, pandemic, epidemic, widespread contagion, quarantine restriction, critical infrastructure failure, severe disruption to virtual infrastructure, restriction or prohibition or any other action by any government or semi government authority, or major injury or illness of key personnel.Â
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Dispute Resolution
If a dispute arises between the parties, the party claiming the dispute must not commence any court or arbitration proceedings (except where they seek urgent interlocutory relief), unless they have first complied with this clause.
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The party claiming the dispute must first inform the other party in writing of the following:
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the nature of the dispute;
the outcome they desire to resolve the dispute, and
the action they believe will settle the dispute.
On receipt of the notice by the other party, both parties will make every effort to resolve the dispute by mutual negotiation within 30 days.
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If the parties are unable to resolve the dispute in that time, the parties must agree on selection of a mediator (if the parties are unable to agree, they agree to request that the President of the Law Society of South Australia appoint a mediator). The parties agree to participate in virtual mediation unless virtual mediation is not available or it is impracticable or unreasonable for a party to attend virtually, in which case the mediation must be held in the capital city of South Australia, Australia, unless otherwise agreed between the parties in writing. The parties will be equally liable for the fees and reasonable expenses of the mediator and the cost of the venue of the mediation (if applicable), to be paid in advance. The parties must each pay their own costs associated with attending the mediation.
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All communications made by the parties arising out of this dispute resolution clause are confidential and to the maximum extent possible, must be treated as “without prejudice” negotiations for the purpose of applicable laws of evidence.
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This clause survives termination of this Agreement.
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MISCELLANEOUS
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Sub-contracting and Assignment
We may license, sub-contract, transfer or assign all or any part of our rights and obligations under this agreement without your consent.
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Waiver
A party’s failure or delay to exercise a power or right does not operate as a waiver of that power or right. The exercise of a power or right does not preclude its future exercise or the exercise of any other power or right.
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Jurisdiction
These conditions will be governed by the laws of South Australia, Australia. In the event a court case between us and you, you agree that the non-exclusive venue for resolving any dispute will be in the courts of Adelaide, South Australia, Australia.Â
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Severance
If any part of these terms and conditions is found to be void or unenforceable by a court of competent jurisdiction, that part will be severed, and the rest of the agreement will remain in force.
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Entire Agreement
The contents of this Agreement constitute the entire agreement between the parties and supersede any prior negotiations, representations, understandings or arrangements made between the parties regarding the subject matter of this Agreement, whether orally or in writing.